Shipping policy

Shipping Policy

Last Updated: November 25, 2025

Thank you for shopping with Luxxury Skin LLC. We pride ourselves on delivering high-quality, vegan, plant-based, and turmeric-infused skincare products with care. Please review our Shipping Policy below.

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1. Processing Time

All orders are processed within 2–5 business days (Monday–Friday).
Processing times may be longer during:
    •    Product restocks
    •    Sales or promotions
    •    Holidays

You will receive a confirmation email once your order has shipped.

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2. Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and chosen delivery method.

Typical delivery timeframes:
    •    Domestic (U.S.): 3–7 business days
    •    International: 7–21 business days

Delivery times are estimates and not guaranteed.

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3. Tracking Your Order

Once shipped, your order will receive a tracking number.
Tracking updates may take 24–48 hours to appear.

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4. Incorrect Address / Address Changes

Please double-check your shipping address before placing your order.
Luxxury Skin is not responsible for:
    •    Packages delivered to the wrong address
    •    Delays caused by incorrect or incomplete addresses

If you entered the wrong address, contact us within 12 hours at support@luxxuryskinn.com.
We cannot guarantee changes after an order has been processed.

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5. Lost, Delayed, or Stolen Packages

Once your order is handed to the shipping carrier (USPS, UPS, DHL, etc.), Luxxury Skin is no longer responsible for:
    •    Lost packages
    •    Stolen packages
    •    Carrier delays
    •    Missing or incorrect tracking updates

If your order is delayed or missing, please contact your carrier directly with your tracking number.

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6. Damaged or Incorrect Orders

If your order arrives:
    •    Damaged
    •    Leaking
    •    Missing items
    •    Incorrect items

Please email us within 48 hours of delivery with:
    •    Your order number
    •    Photos of the product and packaging

We will replace the affected item(s) when applicable.

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7. International Shipping, Taxes & Customs

International orders may be subject to:
    •    Customs fees
    •    Import taxes
    •    Duties
    •    Additional charges based on your country’s regulations

These fees are not included in our shipping rates and are the customer’s responsibility.

Customs processing may delay delivery times.
Luxxury Skin is not responsible for delays caused by customs inspections.

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8. Order Cancellations

Orders cannot be canceled once they have been processed or shipped.
We are unable to reroute packages once they are in transit.

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9. Pre-Orders & Restocks

If you pre-order an item:
    •    Your full order may ship together when all items are in stock.
    •    If you want items shipped separately, separate orders must be placed.

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10. Contact Information

For all shipping questions or concerns, please contact:

📧 support@luxxuryskinn.com
🌐 www.luxxuryskinn.com